Washing & Care

Every Jupe by Jackie piece is embroidered individually by hand. Careful cleaning and storage will help protect both the fabric and the embroidery.

Always follow the care label attached to the individual product. The correct method may vary depending on the fabric, embroidery, lining and construction of the piece.

General care instructions

  • Wash only when necessary.
  • Wash dark and light colours separately.
  • Wash embroidered garments inside out.
  • Use a mild detergent without bleach.
  • Do not use fabric softener unless permitted by the care label.
  • Do not tumble dry.
  • Reshape the garment while damp and allow it to air dry naturally.
  • Avoid wringing, twisting or rubbing the embroidery.
  • Iron inside out and avoid pressing directly onto the embroidery.
     

Machine washing

The following fabrics may generally be washed on a delicate programme when the individual care label permits:

  • Silk fabrics: follow the individual care label. Professional dry cleaning is recommended for delicate or heavily embroidered silk pieces.
  • Cotton with 2% elastane: delicate programme at 30°C
  • Cotton organdie: delicate programme at 30°C
  • Cotton knitwear: delicate programme at 30°C
  • Other cotton fabrics: delicate programme at 30°C
  • Linen: delicate programme at up to 40°C

Use a laundry bag to protect delicate fabrics and embroidery. Select a low spin speed and remove the garment from the machine promptly after washing.

Please note that linen may shrink by approximately 3 to 5%.

Professional dry cleaning

Professional dry cleaning is recommended for:

  • Wool
  • Silk velvet
  • Ties and bow ties
  • Skirts and dresses with a fixed lining
  • Heavily or fully embroidered pieces
  • Delicate or exclusive designs
  • Any item marked Dry clean only

Inform the dry cleaner that the piece is embroidered by hand and point out any particularly delicate details.

Storing embroidered pieces

Store pieces clean and completely dry, away from direct sunlight.

Hang shirts, dresses and jackets on a suitable hanger to help preserve their shape and prevent creasing. Fold knitwear and other pieces that may stretch when hung.

Keep ties and bow ties untied. Store them flat, loosely rolled or draped over a suitable tie hanger.

If you are unsure

If you are uncertain about the correct care method for a particular product, please contact us before cleaning it. Include the product name and, where possible, a photograph of the care label.